Publication:ET Mumbai; Date:Apr 18, 2005; Section:Pg 11 - Learning; Page Number:11


The Education Raj

Competition and information is all students need to separate the wheat from the chaff

Pankaj Jalote



    LAST month over one lakh students were thrown into a tizzy when the Supreme Court derecognised over 100 Chattisgarh Universities by squashing the act under which they were established. The ruling ended a two-year long debate on the merits of the Chattisgarh experiment. But the question of whether private universities should be allowed to develop outside the quality guidelines set up by the University Grants Commission, the country’s apex body for co-ordination and determination of standards, still remains.

    On the face of it, this concern for the quality of education is well placed. But experience has shown that quality can’t be ensured by legislation or the government deciding who can produce quality goods or services. If that were true, we would have had high quality in the licence Raj.

    Quality comes, first and foremost, by the consumer of the good or service demanding it. And the consumer can demand only when there are choices available to him, so that he can punish poor quality by switching. Hence, multiplicity of sources and abundance of supply are essential to ensure quality. To allow the consumer to take an informed decision, there has to be information available about the good or service. With information and competition, the consumer is smart enough to make good

choices. This is particularly true in the area of higher education where, by definition, the consumer is already quite well educated and ambitious.

    The current set-up aims to control education quality by giving out ‘licenses’ to those the government sees fit to provide education. When there are licenses, distortions naturally come. Even the rules for university affiliation are like licenses, and are often cornered by people with political connections. However, there are no mechanisms to ensure that information on universities or colleges is available to students and their parents. So, we have a reversal from the desired situation — in supply, where the government shouldn’t play an active role, it is very active; and in ensuring that sufficient information is available, where perhaps only the government can play the necessary role, it is doing little.

    A parallel can be drawn with the industrial sector. Earlier, we had the license system where who can produce what and how much was decided by the government. That situation, we know, was neither conducive to quality nor efficiency. Later the rules were liberalised and industry was freed. The results are here for all to see. Now, pretty much anyone can start a public company, but the company has to disclose relevant data to the shareholders, regulatory bodies and exchanges.

    We need a similar liberalisation in education and the field of higher education should be thrown open. To ensure that only serious long-term players enter, a minimum investment (say Rs 50 crore) should be stipulated before anyone can start a university. However, once in existence, the university must be obligated to file with a regulatory body (or equivalent) all the information needed by students and their parents, who are the main purchasers of the service. This will include information about fees and other finances, about infrastructure and investment in it, faculty and their qualifications, on- and off-campus placements and the like. Basically, all the information needed to make an informed decision.

    The regulator can then ensure that the information is available publicly. By making the information public, students themselves will become the watchdog to ensure that the information is correct. Just ensuring that this information is available publicly will be a great service to young education seekers, who otherwise rely on gossips and touts to inform them about the quality of universities and colleges.

    One should not confuse regulation with accreditation. The regulation structure is being suggested to ensure that information is provided by institutes and that the rules of the game are followed. Accreditation, on the other hand, is a ‘seal of approval’. It is like the ISI stamp provided to a product, or the ISO certification given to a plant. So, a university can be UGC or AICTE accredited or not — but the quality of education they provide is not dependent on that accreditation. Just like the ISI mark is not necessary to produce a good, accreditation is desirable, but should remain voluntary.

The author is a professor of computer science at IIT Kanpur